Analisis Pelanggaran Harapan Pertemanan Dian Dan Rian Di Web Series Setapak

Article Sidebar

PDF
Published: 28-10-2025
DOI: https://doi.org/10.37274/rayahalislam.v9i4.38
Keywords:
Friendship, Generation Z, Violation of Expectations, Web Series

Main Article Content

Muhammad Denis Eka Putra
Universitas Islam Negeri Sultan Aji Muhammad Idris, Samarinda, Indonesia
Afita Nur Hayati
Universitas Islam Negeri Sultan Aji Muhammad Idris, Samarinda, Indonesia
Ida Suryani Wijaya
Universitas Islam Negeri Sultan Aji Muhammad Idris, Samarinda, Indonesia
Muhammad Sali
Universitas Islam Negeri Sultan Aji Muhammad Idris, Samarinda, Indonesia
Meilita Aulllia Putri
Universitas Islam Negeri Sultan Aji Muhammad Idris, Samarinda, Indonesia

Abstract

Web series is a popular and relevant digital series format for Generation Z. This study aims to analyze the Expectancy Violations Theory (EVT) phenomenon in the friendship dynamics of Dian and Rian in the Setapak web series, while also applying EVT to contemporary digital media narratives. This study uses a qualitative approach with a case study design. Data collection was conducted through in-depth content analysis of verbal and non-verbal interactions in Episode Two of the web series on YouTube, supplemented by unstructured interviews with the production team. Data were analyzed using Thematic Analysis. The results of the study indicate that a negative expectancy violation occurred in the episode. This violation was triggered by Rian's job offer at a photocopy shop to Dian after her graduation, which Dian perceived as an act of belittling her competence and bachelor's degree. These findings specifically confirm three core EVT: Dian's higher career expectations, negative Violation Valence, and a decrease in Rian's Communicator Reward Valence. Setapak successfully reflects how misalignment of assessments of individual aspirations can trigger significant conflict in Generation Z friendships. This study emphasizes the importance of empathetic communication and support for personal goals as the foundation of harmonious relationships

Downloads

Download data is not yet available.

Article Details

Issue

Vol. 9 No. 4 (2025): Rayah Al-Islam: Jurnal Ilmu Islam October 2025

Section

Articles
Creative Commons License

This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.

Authors who publish with this journal agree to the following terms:

  1. Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution-ShareAlike 4.0 International License that allows others to share the work with an acknowledgment of the work's authorship and initial publication in this journal.
  2. Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgment of its initial publication in this journal.
  3. Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work (See The Effect of Open Access).

Content License

Creative Commons Licence
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.

You are free to:

  1. Share — copy and redistribute the material in any medium or format for any purpose, even commercially.
  2. Adapt — remix, transform, and build upon the material for any purpose, even commercially.
  3. The licensor cannot revoke these freedoms as long as you follow the license terms.

Under the following terms:

  1. Attribution — You must give appropriate credit , provide a link to the license, and indicate if changes were made . You may do so in any reasonable manner, but not in any way that suggests the licensor endorses you or your use.
  2. ShareAlike — If you remix, transform, or build upon the material, you must distribute your contributions under the same license as the original.
  3. No additional restrictions — You may not apply legal terms or technological measures that legally restrict others from doing anything the license permits.

Notice:

You do not have to comply with the license for elements of the material in the public domain or where your use is permitted by an applicable exception or limitation .

No warranties are given. The license may not give you all of the permissions necessary for your intended use. For example, other rights such as publicity, privacy, or moral rights may limit how you use the material.

How to Cite

Analisis Pelanggaran Harapan Pertemanan Dian Dan Rian Di Web Series Setapak. (2025). Rayah Al-Islam, 9(4), 508-522. https://doi.org/10.37274/rayahalislam.v9i4.38

References

Abdillah, H., Andayani, T. R., & Scarvanovi, B. W. (2019). Intensitas Penggunaan Komunikasi Bermedia dan Kehangatan dalam Pertemanan pada Siswa SMA di Surakarta. In Indigenous: Jurnal Ilmiah Psikologi (Vol. 4, Issue 1, pp. 52–60). https://doi.org/10.23917/indigenous.v4i1.7098

Akbar, G., & Prasetyo, B. B. (2022). MANAJEMEN PENGORGANISASIAN PROGRAM KURSUS BAHASA ARAB DI AKADEMI ALMADINAH Abstrak PENDAHULUAN Pembelajaran dalam istilah lain disebut dengan “ instructional ”, saat ini istilah tersebut yang lebih populer yang bermakna peran aktif dari pengajar untuk mem. Taqdir, 8(1), 19.

An-nawawi, A. I. (2025). Optimizing Student Management In Instilling Good Morals In The Madrasah Environment. 6(3), 212–229. https://doi.org/10.37274/mauriduna.v6i3.1435

Asmarani, Y. A., & Kusuma, R. S. (2019). Media Sosial Facebook sebagai Sarana Memelihara Pertemanan. PETANDA: Jurnal Ilmu Komunikasi Dan Humaniora, 1(2), 63–74. https://doi.org/10.32509/jhm.v1i2.829

Astragina, D., & Abdurrohman. (2023). Analisis Dampak Kecanduan Menonton Web Series Terhadap Aktivitas Belajar. 3(02), 18–31.

Bonus, J. A., Matthews, N. L., & Wulf, T. (2021). The Impact of Moral Expectancy Violations on Audiences’ Parasocial Relationships With Movie Heroes and Villains. Communication Research, 48(4), 550–572. https://doi.org/10.1177/0093650219886516

Braithwaite, D. O., & Wood, J. T. (2015). Casing Interpersonal Communication (Second Edi). Kendall Hunt Publishing Company.

Dimock, M. (2019). Defining generations: Where Millennials end and Generation Z begins. Pew Research Center, 1–7.

Dunbar, N. E., & Segrin, C. (2012). Clothing and Teacher Credibility: An Application of Expectancy Violations Theory. ISRN Education, 2012, 1–12. https://doi.org/10.5402/2012/140517

Fadillah, F., & Andera, E. (2019). The Effectiveness of Web Series in Submitting Social Campaign Messages: Case Study of the Antipornography Social Campaign Web series “Manfaat Nonton Bokep.” April. https://doi.org/10.31937/imov-2

Foster Campbell, J. (2022). Rules for Mediated Romance: A Digital Exploration of How Couples Negotiate Expectations. Journal of Computer-Mediated Communication, 27(3), 1–26. https://doi.org/10.1093/jcmc/zmac007

Griffin, E., Ledbetter, A., & Sparks, G. (2019). A First Look at Communication Theory Tenth Edition. In Mc Graw Hill Education. https://doi.org/10.4324/9781315684635-12

Griffin, E., Ledbetter, A., & Sparks, G. (2023). A First Look at Communication Theory (Eleventh).

Gustia, F. Y., & Irwansyah, I. (2022). Perkembangan Aplikasi Teori Pelanggaran Harapan dalam berbagai Konteks Komunikasi: Tinjauan Pustaka Sistematis. Jurnal Komunikasi Profesional, 6(5), 477–502. https://doi.org/10.25139/jkp.v6i5.4897

Iqbal, M. F., & Harianto, S. (2022). Prasangka, Ketidaksetaraan, dan Diskriminasi Gender dalam Kehidupan Mahasiswa Kota Surabaya: Tinjauan Pemikiran Konflik Karl Marx. Jurnal Ilmiah Ilmu Sosial, 8(2). https://doi.org/10.23887/jiis.v8i2.52926

Islam, H. (2025). Paradigma Dan Pemikiran Kepemimpinan Kepala Sekolah / Madrasah Dalam Meningkatkan Mutu Pembelajaran PAI. 9(3), 365–380.

Kholifah, N. (2019). PENDEKATAN ILMIAH (SCIENTIFIC APPROACH) DALAM PEMBELAJARAN PENDIDIKAN AGAMA ISLAM DAN BUDI PEKERTI KURIKULUM 2013: Studi Analisis Berdasarkan Paradigma Positivistik. CENDEKIA : Jurnal Studi Keislaman, 5(1), 5. https://doi.org/10.37348/cendekia.v5i1.70

Kinanti, D. N., & Kurnia Erza, E. (2020). Analisis Kebutuhan Informasi Generasi Z Dalam Akses Informasi Di Media Online. Shaut Al-Maktabah : Jurnal Perpustakaan, Arsip Dan Dokumentasi, 12(1), 72–84. https://doi.org/10.37108/shaut.v12i1.303

M. Syukri. (2016). Analisis Pelanggaran Harapan Nonverbal dalam Jarak Personal Karyawan Riau Pos Pekanbaru. JOM FISIP, 3(2), 1–15.

Manurung, K. (2021). ALKITAB DAN HUBUNGAN PERTEMANAN KAJIAN TEOLOGI PENTAKOSTA MEMAKNAI HUBUNGAN PERTEMANAN DALAM ALKITAB. VOX DEI: Jurnal Teologi Dan Pastoral , 2(1). https://doi.org/10.46408/vxd.v2i1.35

Marchellia, R. I. A. C., & Siahaan, C. (2022). PENGGUNAAN MEDIA SOSIAL DALAM HUBUNGAN PERTEMANAN. JISIP : Jurnal Ilmu Sosial Dan Ilmu Politik, 11(1). https://doi.org/10.33366/jisip.v11i1.2357

Mulia, F. S. (2019). Resepsi Penonton terhadap Ruang Kosong dalam Serial Web Sore: Istri dan Masa Depan Karya Yandy Laurens. In Repository UNDIP.

Rahmawati, A. R., Mahbub, M., & Hidayati, S. D. (2025). Analisis Validitas Dan Reliabilitas Instrumen Penilaian Tengah Semester Bahasa Arab Keterampilan Menyimak Muhammadiyah Boarding School Ar Fachrudin Yogyakarta. 6(2), 303–316.

Shukla, M., & Waghmode, M. (2019). a Study of Youth’S Engagements in Watching Web Series. BVIMSR’s Journal of Management Research, 11(2), 131–136.

Soekoto, Z. A., Muttaqin, D., & Tondok, M. S. (2020). Kualitas Pertemanan dan Agresi Relasional Pada Remaja di Kota Surabaya. Jurnal Psikologi, 16(2). https://doi.org/10.24014/jp.v16i2.9684

Song, B., & Lan, X. (2022). Meeting Consumers’ Expectations: Exploring Corporate Social Advocacy Communication in China. Sustainability (Switzerland), 14(4), 1–18. https://doi.org/10.3390/su14042385

Stephen W. Littlejohn, Foss, K. A., & Oetzel, J. G. (2017). Theories of Human Communication Eleventh Edition. In Waveland Press, Inc. https://doi.org/10.1017/CBO9781107415324.004

Sukardani, P. S., Huda, A. M., Aji, G. G., Setianingrum, V. M., & Mutiah. (2020). “Between Us” Webseries Development as Covid-19 Anxiety Disorder Reduction Campaign. Proceedings of the International Joint Conference on Arts and Humanities (IJCAH 2020), 491, 1351–1356. https://doi.org/10.2991/assehr.k.201201.228

Sunanto, S. (2016). Pelanggaran Ekspektasi Komunikasi Dalam Negosiasi Bisnis Internasional Di Indonesia. Communicology: Jurnal Ilmu Komunikasi, 4(1), 1–18. https://doi.org/10.21009/communicology.041.01

Tamitiadini, D., & Lutfianto, D. (2019). Representasi Brand Identity Dalam Webseries Sebagai Alternatif Media Periklanan. SEMIOTIKA: Jurnal Komunikasi, 13(1). https://doi.org/10.30813/s:jk.v13i1.1788

Tandiono, I. M., Dewi, F. I. R., & Soetikno, N. (2020). Ide Bunuh Diri Pada Remaja Korban Perundungan: Keberfungsian Keluarga Dan Kualitas Hubungan Pertemanan Sebagai Prediktor. Jurnal Psikologi, 13(2), 156–172. https://doi.org/10.35760/psi.2020.v13i2.3307

Trianda, Y., & Krismayani, I. (2022). Literasi Informasi Relasional Penulis Karya Fiksi dalam Proses Kepenulisan Karya Fiksinya : Sebuah Kajian Systematic Literature Review pada Database Tandofline. Anuva: Jurnal Kajian Budaya, Perpustakaan, Dan Informasi, 6(2). https://doi.org/10.14710/anuva.6.2.189-204

Utami, R. A., Wahyuni, T., Lianawati, L., Hidayati, Z., & Hasanah, N. (2023). The Role of Students’ Green Mindset in Protecting Nature. Lentera: Jurnal Ilmu Dakwah Dan Komunikasi, VII(02), 115–124. https://doi.org/10.21093/lentera.v7i2.7949

Venus, A. (2003). Nonverbal Expectancy Violation Theory: Esensi dan Perkembangannya. Mediator, 4(2), 301–306.

Yulian Ma, M., Malihah, L., Taufiq, A., & Rifani, M. (2023). Web series as a digital marketing medium for Islamic bank. AJIEB (Asian Journal of Islamic Economics and Business), 1(1), 1–11.